Rostelecom Suffers Mass Outage Disrupting Website, Mobile App and Personal Account
Rostelecom suffered a widespread technical outage that affected multiple customer-facing services. Users reported that the company’s official website, mobile application, and personal account were either completely inaccessible or operated with significant errors.
The first complaints started arriving at approximately 12:40 Moscow time. According to monitoring platform Detector404, roughly 2,500 reports were submitted within 24 hours.
Geographic distribution of complaints showed a clear concentration:
- 59% from Nizhny Novgorod region
- 4% from Kursk region
- 2% from Ryazan region
- 2% from Ivanovo region
Rostelecom has not commented on the incident. The causes of the failure and the expected time of full restoration are still unknown. The event occurred in the same week that hosting provider ESTT experienced a serious infrastructure outage and began restoring its services.
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